HOW DO I...
MAKE AN APPOINTMENT? - 470794 or 478788

We are open 9.00am - 5.45pm, Monday to Friday. This line is closed in the evening and weekends.

We operate an appointment system offering 10 minute appointments per patient. If you feel that your problem is complex and time-consuming then please tell the receptionist and we will allow more time.

Wherever possible we will try to arrange an appointment with the doctor of your choice within 48 hours. If you feel that your problem can be managed by a telephone consultation, the receptionist may arrange for the doctor to call you back.

Appointments are generally made only 48 hours in advance but appointments can be made up to two weeks in advance as long as the arrangements have been discussed with the doctor.

EMERGENCIES - 423197

If you require urgent medical attention call 423197. If the surgery is closed an answering machine will give further advice. Call 423197 for urgent medical advice. If the problem is chest pain, collapse, severe shortness of breath or bleeding it may be appropriate to call 999.

HOW DO I...
OBTAIN HOME VISITS? - 423197

We are happy to make home visits to those who are too ill to attend the surgery or who are housebound. Please help us whenever possible by requesting home visits before 10.30am. To enable us to see the most urgent cases first, please give as much information as possible to the receptionist.

HOW DO I...
OBTAIN TEST RESULTS ?

Most X-rays and blood tests take at least 7-10 days to be reported. It is the responsibility of the patient to find out the results of the investigation. Call the appointments line - preferably in the afternoon - and the receptionist will inform you of the result and if any action is needed.